Built on the world's most trusted CRM - Salesforce. Streamline and make your CRM processes efficient across all business units. From inquiries, accounts, contacts, calendars, tasks, communication, and properties - all in one, easy to use configurable real estate CRM software.
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Automation
Captures data from all channels in one unified automated platform to boost response rates, opportunity conversions, occupancy rates and streamline leads.
Capture leads from all channels like connected websites, listing services, inbound email, inbound SMS/Text, Web Chatbots, WhatsApp, and even from an inbound telephone call.
Integrated showings.
Lead assignment rules.
Duplicate lead management.
Conversion and Response Metrics
Centralized activities and notes.
Communication Templates.
Priority and escalation management.
Configurable lead journey.
Manage your lease accounts, contacts, companies, clients, and vendors all under one roof connected with property management and real estate development SOPs.
Be empowered with 360° information visibility related to all accounts and contacts, facilitating ease in decision making.
Whether it is a new acquisition, a new lease, or a new client, streamline management of all types of opportunities as per your operating processes and control management policies.
Configurable opportunity journey steps and controls.
No data duplication and data entries.
Centralized activities and notes.
Integrated document management.
Document templates and electronic signatures workflows.
Communication and notification automation.
Centralize all aspects of your properties from operation perspectives like sales, leasing, acquisition, documents, marketing, promotions, and booking.
Manage all marketing content, amenities, admin charges, and rent rates in one unified, scalable, and flexible environment.
What are the results - well, REDA clients experience squeezing leads to lease cycle from days to hours.
Build strong and more meaningful relationships with your tenants, clients, and all business stakeholders.
Meet your tenants' and stakeholders' expectations, deliver consistent experiences, improve engagement and satisfaction, gain insights, and gain a competitive edge in the market by adopting omni-channel communication strategies with REDA.
Define email templates and leverage built-in process automation to streamline your email communications. With the Microsoft Outlook plugin, sync all your email communication in one place.
REDA provides you a revolutionary messaging app designed to seamlessly integrate with both WhatsApp and SMS right within the Salesforce environment.
Out-of-the-box configurable and readily deployable Chatbots for your website and portals. Leverage the power of automation, improve customer service, streamline processes, gain valuable insights, and foster stronger customer relationships.
Deliver exceptional client services with integrated telephony. With readily available CTI adapters, make, receive, record, log, and efficiently associate all your calls with leads, contacts, and opportunities in real time.
Our integrated Microsoft and Google services allow you to truly centralize your communications and calendar management.
Ready to deploy plugins for Microsoft Outlook syncs all your emails, tasks, and meetings in one place - that too is connected with CRM processes. Awesome, isn’t it?
Drive productivity, accelerate innovation and empower your employees to do more anytime, anywhere with REDA's collaboration enablement technology and tools.
Powered by the world’s #1 enterprise social network - Salesforce Chatter.
REDA point-and-click process automation tools empower you to eliminate uneventful activities and automate redundant tasks. Thus, unleashing huge productivity gain by ensuring your resources are put to the highest and best use.
REDA Open APIs enable seamless data integration, real-time communication, and custom development to meet your specific business needs.
At its core, REDA's CRM (Customer Relationship Management) module serves as a dynamic hub to empower real estate professionals in building and nurturing strong, lasting relationships. Its functionality is meticulously crafted to enhance your interactions with clients, streamline processes, and drive business growth. REDA's CRM solution isn't just about managing contacts, it's a strategic tool to elevate your client relationships and drive success in the competitive real estate landscape. By placing the power of client management at your fingertips, REDA empowers you to build stronger connections, streamline processes, and achieve unparalleled success in your real estate endeavors.
REDA stands as a beacon of innovation, transforming the way real estate professionals communicate with tenants and stakeholders. Our platform is equipped with robust features designed to foster seamless, efficient, and transparent communication, ensuring a harmonious relationship with all stakeholders involved. REDA CRM has features such as a Unified Messaging Platform, Automated Notifications, Paperless Automations, Document Management, tenant portal, vendor portal, owner portal, mobile app, customizable communication workflows and feedback loops. By leveraging these advanced communication features, REDA transcends traditional boundaries, creating a connected ecosystem that enhances transparency, responsiveness, and overall satisfaction for both tenants and stakeholders. With REDA, tenants experience an advanced Digital Experience and communication becomes a strategic asset, fostering positive relationships and driving success in the dynamic real estate landscape.
Absolutely, at REDA, we recognize the importance of seamless integration with the tools you rely on. Our platform is designed to be flexible and adaptive, ensuring compatibility with a wide range of third-party communication tools to enhance your overall experience. Meet your tenants' and stakeholders' expectations, deliver consistent experiences, improve engagement and satisfaction, gain insights, and gain a competitive edge in the market by adopting omni channel communication strategies with REDA. You can connect to any third party applications through our Open APIs. Our real estate CRM integrated Microsoft and Google services allow you to truly centralize your communications and calendar management. Ready to deploy plugins for Microsoft Outlook syncs all your emails, tasks, and meetings in one place - that too is connected with CRM processes. Since REDA is built on Salesforce, REDA Platform provides you access to thousands of plug-and-play business apps, including SMS and WhatsApp service integration with real estate sales CRM.
REDA's robust CRM module is meticulously designed to capture and manage a comprehensive array of data, ensuring a holistic understanding of customer interactions. The platform empowers real estate professionals to build and nurture meaningful relationships through detailed insights and seamless communication. REDA captures and manages a wide range of customer data, including contact information, communication history, lease details, service requests, and feedback, creating a comprehensive customer profile.
REDA is designed to support a seamless tenant onboarding and engagement process, starting from showings, lease agreement processing, to move in and move out procedures. The platform incorporates tailored features that streamline tenant onboarding, promote transparent communication, and enhance overall tenant engagement throughout their residency. REDA automates lease agreements, offers tenant portals for convenient interaction, and provides enterprise collaboration tools to ensure a smooth and efficient experience for both property managers and tenants.
Absolutely, REDA excels in lead tracking and management for property sales or rentals. The platform is equipped to capture leads seamlessly from various channels such as email, SMS, WhatsApp, chatbots, and telephony. REDA not only builds a robust sales funnel but also functions as a comprehensive property management system, centralizing tasks and providing effective communication tools. With REDA, you can optimize lead conversion, as evidenced by a remarkable reduction in the lead-to-lease cycle from 3 days to just 2 hours. Leasing agents using REDA have reported closing twice the number of leads, showcasing the platform's effectiveness in maximizing lead potential. For a deeper understanding, you can explore a detailed case study with one of our clients. Our Property Management features such as Lead Capturing, Centralized Lead Database, Lead Scoring, Customizable Workflows, Audit Trails, Opportunity Tracking and built in reports and dashboards enable real estate professionals to leverage technology to enhance efficiency, prioritize efforts, and ultimately drive success.
REDA empowers real estate professionals with robust analytics and reporting tools, providing a comprehensive view of customer data to inform strategic decision-making. Our platform is designed to deliver actionable insights, enabling you to analyze trends, track performance, and enhance overall customer relationships. By harnessing the power of analytics, REDA empowers real estate professionals to make data-driven decisions, optimize processes, and continuously enhance customer experiences.
Absolutely! REDA is designed to empower real estate developers and property management companies with robust financial management tools for accurate, transparent, and efficient financial operations. REDA’s key financial management capabilities are General Ledger, Banking, AR, AP and Cash Flow. REDA’s real estate lease accounting software can automate and effortlessly manage the intricate aspects of your lease accounting, including rent rolls, late fees, month-to-month charges, utilities, security deposit accounting, and miscellaneous expenses.Our accounting software for property management rewards your clients and investors with accurate property management accounting, real-time reports, and financial forecasting. End-to-end project accounting coupled with budget and posting controls empowers you to be in control of your financial planning, executions, and budgets with real estate budgeting software. Our real estate financial reporting software, empowered with data and process centralization, can configure infinite combinations of accounting reports using REDA native Report Builder tools.
Yes! REDA is available as a mobile app ,for both Apple and Android devices, allowing property managers and stakeholders to access critical CRM information and functionalities anytime, anywhere.
At REDA, we prioritize the security and privacy of customer information, recognizing the critical importance of safeguarding sensitive data in the real estate industry. Our commitment to data security is embedded in every aspect of our platform, ensuring a robust and comprehensive approach to protect the confidentiality, integrity, and availability of customer information. The key measures we take are Encryption Protocols, Secure Cloud Infrastructure, Role-Based Access Control, Regular Security Audits, Data Backups and Recovery procedures, compliance with data protection standards, user authentication protocols and regular updates.
Absolutely! REDA is designed with flexibility in mind, offering extensive customization capabilities to meet the unique CRM needs of diverse businesses in the real estate industry. We understand that each real estate operation is distinct, and our platform empowers users to tailor their CRM workflows, processes, and functionalities according to their specific requirements.
REDA fosters collaboration through centralized information sharing, task assignment features, and communication tools, ensuring that property management teams can work efficiently and collaboratively. REDA is committed to fostering seamless collaboration among property management teams, recognizing the significance of teamwork in the dynamic real estate landscape. Our platform is equipped with features and tools designed to enhance communication, streamline workflows, and promote a collaborative environment that drives efficiency and success. REDA features such as Centralized Communication Hub, Task and Assignment Management, Document Sharing & Storage, Mobile App, Collaborative Workflows, User Permissions and Roles and Enterprise Collaboration Tools go a long way in helping teams come together to work as one.
Absolutely! REDA is designed to streamline and enhance customer service processes within the real estate industry. Our platform offers robust tools and features specifically tailored to efficiently track and manage customer service requests, ensuring prompt resolution and delivering exceptional service experiences.
At REDA, we prioritize the highest standards of data security and compliance, recognizing the critical importance of adhering to industry regulations and safeguarding customer data in the real estate sector. Our platform is equipped with robust features and practices to ensure that your operations align with prevailing regulations, providing a secure and compliant environment for managing customer data.
REDA CRM provides robust calendar management features that help property managers and real estate professionals organize such as scheduling appointments, task tracking and setting reminders, viewing daily/weekly/monthly calendars, syncing with external calendars, etc. REDA CRM is equipped with features for effective Opportunity Management, helping users track and manage potential business opportunities, deals, and property acquisitions. Features include lead tracking and qualification, pipeline management, automated workflows, reporting & analytics, etc. With REDA CRM, you can seamlessly manage your calendar, stay organized, and capitalize on valuable opportunities, ultimately driving success in your real estate endeavors
4,000+ plug-and-play business apps - be a part of the world’s largest digital ecosystem with REDA.
REDA runs on Salesforce, the world's #1 innovative technology platform. It works on any device and easily integrates with your existing tools.
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